Utilities

Deliver essential communications
to your customers with confidence

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Companies using Inkit's Reach Enablement Platform

Problem
Utility communications are often difficult both for utility services and consumers because of tight timelines and strict reporting. It becomes all the more essential to deliver timely communications across both physical and digital channels.
Solution
Inkit serves as a point of contact between utility notices and your customer database. It automatically obtains data from your systems to render PDF statements for online accounts, verifies customer billing addresses for accuracy, and can even assist with paper statement notices.

I selected Inkit as our direct mail vendor. With a contract signed my logistics planning nightmare was finished, all I had to do was add contacts to Inkit and they took care of the rest.

Aaron William
,
Program Manager, Asana

Key benefits

Give customers access to paperless billing
Use Inkit Render to automatically generate paperless bills and statements that customers can access from their online accounts.
Verify address accuracy before you send
Use Inkit Verify to validate that your customer billing addresses are real. This address verification solution uses CASS-certified address validation from the United States Postal Service (USPS) to determine if customer addresses are deliverable.
Quality reporting and compliance
Retain digital proofs of everything you send to consumers. Bills, statements, adverse action notices, and other communications can be quickly generated and stored with Inkit Render to facilitate utility reporting and regulatory compliance.
Reach customers wherever they are
Use Inkit Connect to plug into a global network of trusted reach vendors. These vendors can help you interact and build loyalty with your customers online and offline.
Deliver automated personalized campaigns
Inkit Send makes it easy to automatically send targeted marketing campaigns to customers based on specific triggers and actions
How it works
Connect vendors to digital apps
With Inkit’s API, it takes just a few lines of code to connect to your apps or digital services. Then you can then connect those with your printer or third-party vendor, to complete the connection.
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All the compliance you need
Whether you need to meet specific industry regulations such as FINRA and GxP, data residency requirements, or international privacy standards like GDPR, Inkit has all of your compliance bases covered.
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Seamless integrations for better security
The Inkit partner ecosystem provides seamless integrations with best-in-class security and information governance partners. Our partnerships enhance content security and compliance across your entire tech stack.
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Reach your customers when they need to hear from you

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